At Tylor, we want you to be fully satisfied with your purchase. If for any reason you’re not happy, we offer a simple return process.
- Return Window: Returns are accepted within 30 days of receiving your order.
- Condition of Items: Items must be unworn, unwashed, and in their original condition, with all tags attached.
- How to Return: To initiate a return, please contact our customer service team. Once your return is authorized, you’ll receive a return shipping label and instructions.
- Refunds: After we receive your return and inspect the items, your refund will be processed within 5-7 business days. Refunds are issued to the original payment method.
- Exchanges: If you wish to exchange an item for a different size or color, we recommend placing a new order and returning the original item for a refund.
- Sale Items: All sale items are final sale and cannot be returned or exchanged.
If you need assistance or have questions about your return, don’t hesitate to contact us.